We Power Customer Support

We help companies communicate with customers more effectively and efficiently. ChatIQ is a conversational customer support platform that helps businesses to communicate with customers across any channel. ChatIQ offers an AI-based chatbot that automates up to 60% of the customer inquiries. In addition to automation, ChatIQ’s customer management platform offers an intuitive feature-rich interface to unify customer messaging from multiple channels into a single screen.

ChatIQ offers tools and omnichannel solutions to help businesses streamline conversations through their customers’ preferred channels — like SMS, Voice, WhatsApp, WeChat, Messenger, Email and Live Chat, and other social messengers. ChatIQ gives agents a powerful platform to enhance the customer support and end consumers instant, safe and secure access to information they need. It also means they can spend less time on hold, avoid repeating stories to multiple agents, and get more time to do what they love.

Headquartered in Santa Monica, California, USA, ChaitIQ is currently powering the customer support for more than 550 companies across 16 countries. With more than 2,000 agents using the omnichannel platform for conversational customer support.

Our Offices

ChatIQ, LLC.

2450 Colorado Avenue, Suite 100E

Santa Monica, California, 90404

United States of America